FAQ
FAQ
PRODUCT AND QUALITY
Tanis ensures strict control from the inspection of raw materials, ensuring that the quality meets the required standards of the import market. After selecting the materials, the goods are processed and manufactured in facilities that meet international quality standards and certifications such as HACCP, BRC, HALAL, FDA, ASC, etc. Throughout the production process until the order is completed, Tanis's quality control specialists consistently inspect, supervise, and ensure that the goods meet the quality and quantity specified in the importer’s order.
During consultations, Tanis's advisors will discuss and provide detailed information about the products and necessary procedures to ensure our products meet customer requirements. Additionally, we continuously update the production progress so that customers are always informed about the status and quality of the goods.
Yes, we provide free samples for you to check the quality. You just need to cover the shipping cost of the samples.
Yes, packaging and branding can be customized according to your requirements.
No, there are no fees. We will assist you in designing and creating your own packaging if needed.
Yes, Tanis's international business experts will advise you on procedures, requirements, and regulations necessary for easy importation of goods. During the consultation process, we will work together to ensure you can import goods efficiently.
MOQ, PAYMENT AND DELIVERY
The MOQ is one container; however, Tanis can support initial orders with smaller quantities ranging from 3 to 5 tons.
Yes, you can combine multiple items in each container you purchase.
We accept Telex Transfer (T/T) and Letter of Credit (L/C) at sight for new customers.
Depending on the specific items, we usually need one week to prepare the packaging for the order and two weeks to complete the production of the first order. Subsequent orders will have a shorter delivery time.
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